Subscriber Services

Thank you for scheduling your call with Subscriber Services! You will receive a call from a dedicated Subscription Agent at your preferred time. If there is an issue with your appointment, please re-schedule or cancel from your Appointment Reminder email (From: scheduling@acuityscheduling.com). Calls can only be scheduled prior to 12 hours and within 2 weeks, Tuesday-Friday. For immediate assistance, please call 303-893-6030 or email subs@dcpa.org

  • First Time Subscriber

    • Subscriber Perk Overview

      30 minutes

    • General Questions

      30 minutes

    Subscriber Services

    • Payment: Updating a Credit Card, Payment Plan, or Outstanding Balance

      15 minutes

    • Ticket Exchanges

      30 minutes

      We are only able to exchange tickets for the current (2024/2025) season. Subscribers will be informed via email when their account is ready to review for performance dates and times, when free subscriber exchanges are available, and wh ...

    • Renewing my Subscription

      30 minutes

    • Broadway Seat Change Requests

      30 minutes

      Please note, due to the high volume of Broadway Subscriber renewals, seating requests cannot be guaranteed, however, we will do everything we can to accommodate seating requests. Unfortunately, we are unable contact all subscribers indi ...