Please Read Carefully

1. Appointment Scheduling & Payment

All personal training sessions must be scheduled in advance through our online booking system.
Full payment is required at the time of booking to secure your appointment.
Package sessions must be used within the designated time frame specified at the time of purchase.

Cancellations or reschedules must be made at least 12 hours before the scheduled appointment time.
If you cancel or reschedule within 12 hours of your appointment, the session will be forfeited, and no refund will be issued.
No-shows will be charged the full session fee.

If you arrive late, your session will still end at the originally scheduled time to respect the next client’s appointment.
If you are more than 15 minutes late, the trainer reserves the right to cancel the session, and it will be considered a no-show.

By booking a session, you acknowledge that you are physically able to participate in personal training activities and that you have disclosed any medical conditions to your trainer.
Ascend Strength and Wellness and its trainers are not responsible for any injuries, health conditions, or accidents that may occur before, during, or after the training session.
You agree to assume full responsibility for any risks, injuries, or damages known or unknown that may arise from participation in training sessions.

All sales are final. No refunds will be given for unused sessions, late cancellations, or missed appointments.
If a trainer cancels a session, you will be offered a reschedule or a credit toward a future session.

Clients must adhere to all facility rules and trainer instructions to ensure a safe and productive training environment.
Any inappropriate behavior may result in immediate termination of services without a refund.

By booking an appointment with Ascend Strength and Wellness, you agree to abide by these terms and conditions.