Terms of Service: Last updated August 10, 2020Please read our booking TOS prior to booking an appointment. 1) Booking fees are transferable but non-refundable. All paid booking fees must be used within 24 months.
2) Minimum 48 hours notice is required to reschedule an appointment. You will receive 3 appointment reminders via email. One 7 days prior to your appointment, 48 hours prior to your appointment. As well as a text message reminder. This is to avoid last minute need to reschedule. If you need to reschedule within 48 hours you will forefit your booking fee and will be required to pay a new booking fee.
3) No-call, no-show appointments will forfeit their entire deposit. If you wish to re-book 100% of the TOTAL (First and second appointment) balance will be due upfront before being allowed to re-book. 4) 6-week touch-up appointments are not included in the cost of initial application. Touch-up appointments done between 6-16 weeks after initial session are $150. After 12 weeks annual touch-up rate of $325 apply.5) Upon booking you will receive a list of pre-appointment instructions via E-mail. If you do not comply with pre-appointment instructions and we are unable to complete service that day you will forfeit your booking fee. If you wish to re-book you will be required to pay a new booking fee. 6) If you are booking service for a special event please insure it is at least 12 weeks before the event. Which includes holidays. SPECIAL COVID-19 POLICIES1) 48 hour reschedule policies will be waived in the event of sickness for you or anybody in your immediate family.
2) No-Call/No-shows will forfeit booking fees. You are still obligated to inform us that you are not coming. 3) If you test positive within 14 days of our appointment you are obligated to inform Brow Envy Edmonton ASAP. 4) If you have a known case of COVID and come to your appointment anyways you will be responsible for all lost income Brow Envy will incur.______________________________________________
By booking your appointment you understand and agree to these terms of service.
Should you have any questions please contact Genée at 587-989-0646 or firstname.lastname@example.org
You will receive a text message reminder before your appointment