** TERMS UPDATED Mar 2024 ** MUST READ
🇬🇧Please read these terms carefully before making an appt
HOW To Book? (Scroll Down)
Read and Agree the Terms -> Click the photos -> Choose Date and time -> Pay deposit -> Check if you received a confirmation email - DONE!!!
1. Apppointment requires a deposit, deposit amount please check the price list.
a. To book through online, you need a credit card to paid deposit and HKD$5 will charge for transaction fee and the rest of deposit will deduct in the service fee.
b. We also accept ATM transfer/ Payme/ Ailpay/ FPS for deposit, please contact thru Tel: 55711339
c. Once deposit paid is not refundable. Unless a cancellation from HKB.
d. You can refer your deposit when your reschedule request notify 24 hrs BEFORE your original appointment.
e. Reschedule request raise WITHIN 24 hrs of your original appointment time (no matter what reason) you will have to paid deposit again.
d. You can reschedule max 2 times and NO longer than 2 months of your original appointment time.
f. No show & Cancellation from client (no matter what reason) of all time deposit is not refundable, client late more than 30 mins booking may cancel due to not enough time and deposit will not refund.
**PLEASE THINK SERIOUSLY BEFORE YOU BOOK ANY APPOINTMENT**
3. All styles require client with at least 4 inches (long enough touch tip of your nose) length of hair. If your hair less than this length there is NO guarantee the style will stay.
3.1 We don't take same day appointment, all appointment need to be make at least 72 hrs.
4. We are sorry about our tight schedule, that there will be HKD $30 late charge per 10mins. Any late client over 30 mins appointment may cancel due to not enough time and deposit is non-refundable. We also don't recommend you come early, just come ON TIME.
5. Late time will be counted into the service which counted by time spend.
6. Each service have given an approximate duration for reference. The actual duration depends on the clients hair texture, lifestyle, habit and the way you care of the style. We don't recommend client who has weak hair, extremely thin hair, sensitive scalp or who need hair washed everyday for all braids, dreads and locs style. We don't responsible if there are any hair loss, irritation happened. Please think carefully are you suitable for the style.
7. Kids has to be 5 years or older and able to sit still during service.
8. We can do all texture. For Client who has curly or kinki hair (3A to 4C type). You must comb through from scalp to end, detangle your hair before arrive to the service, if you didn't comb through we may refuse your service due to limited time schedule (deposit not refundable in this case) or $500/ hr extra charge combing through because it will take a longer time.You may put oil on hair. *For client who booking for Loc maintenance service can ignore this term.
8. We understand that you may need sometime to get used to your new crown. If you found that you need little Touch up which can be done within 1 hr, you may comeback within 3 days (has to inform us within 3 days and Non - washed hair) . Any big changes more than an hr or after 3 days will need to pay, please contact before you come.
9. Different styles may only suitable for different hair textures, please consult before you make the appointment.
10. Minimum charge for each client is $500.
11. Don't accept CASH,accept Payment by
- credit card
- payme
- Alipay
- FPS
12. Business hour from 12pm - 8pm, Sat 10am - 6pm (TUE-WED OFF), booking out of business hr is available and there will be $500 per hr charge, contact by whatsapp.
13. No In house service is available.
14. I promise to try our best to give you the best service, doing it with love and care. Your satisfaction is our biggest reward.
15. I will take pic or video of the style for record or some of them will be post on social media, if you do not want your face to be post please let me know in advance.
16. Please don’t bring extra people. Family or friend. 1 Adult allow with Kids under 12 years old.
17. You will receive a confirmation email after your booking immediately (also a text message reminder 5 hrs ahead your appointment), if you didn't receive the email please contact us asap by whatsapp +85255711339. If you didn't contact us and not received a email we don't responsible for any misunderstanding occur. Also, we don't responsible any booking mistake occur by client, wrong date, wrong personal informations. If client book a wrong date and you can't come we will not give a refund. Please make sure you put in correct email address and book your date correctly (double check the message appear right after your booking on booking page).
18. Please book enough ADD-ON and put all your requirement on REMARK sessions and stick with what you book. I may not have enough time for you if you didn't give a heads up.
19. Successful booking states that you have understand and agree with all terms. Thank you.
**條款已更新 2024年3月,必須重閱**
🇭🇰 預約前請細心閲讀以下條款:
如何預約?
閱讀以下條款-> 點擊選擇圖片-> 選擇日期時間-> 繳付按金->檢查是否收到確認電郵-》完成!!!!
1. 所有預約必須先付按金,按金要求請查閱以下價目表。
a. 在網上需使用信用咭繳付按金,HKD$5 為手續費,此手續費不包括在服務費用內,其餘的按金會在服務費扣除
b. 按金接受銀行轉帳,Payme, 支付寶,轉數快方式繳付,詳情請聯絡 Tel: 55711339
c. 按金一繳付便不能退回,除非是HKB提出的預約取消。
d. 原定預約24小時*前*提出的更改時間及日期可保留按金
e. 原定預約24小時*內*提出更改時間及日期 (不論任何原因)需重新繳付按金
d. 改期最多只能改2次,並且只能改原定預約日期後2個月內的時間
f. 缺席及任何時候由客人提出的取消預約(不論任何原因) 均不能退回按金,遲到30分鐘以上預約可能取消,因時間不足而按金不會退回。
**預約前請考慮清楚**
1. 所有髮型均需要客人有4寸以上的長度(長過眼眉),如頭髮不達這長度不保證髮型能保持應有時間。
2. 由於緊湊的時間表,遲到者會被收取$30/10分鐘的額外收費,遲到30分鐘預約可能會取消而不會退還按金。我們亦不建議你早到,最理想不早不遲。
3. 客人預約的服務如以時間計而客人遲到,遲到的時間亦會計算在內。
3.1 不接受當日預約,所有預約需最少72前提出。
4. 每項髮型均會提供一個大約保持時段以作參考,實際時間視乎各人的髮質,生活習慣,保養方法而定。所有 「辮子及雷鬼」 髮型均不適合頭髮脆弱,嚴重稀疏,頭皮敏感,需每天洗頭人士。如有任何嚴重脫髮,頭皮敏感等情況HKB概不負責,請預約前考慮清楚。
5. 不同髮型只適合某種髮質的客人,如你不清楚,請預約前資詢。
6. 小孩需5歲以上,並能安靜坐定才能提供服務。
7. 如你髮質是小卷髮 (3a - 4c類) , 請先前把頭髮由髮根至髮尾梳通。如客人未能做到我們可能因不夠時間而會取消服務(這情況下按金不會退回)或收取$500/小時的額外收費因會使用更多時間。*預約雷鬼頭修補服務的客人不用理會此項。
8. 你的感受是我最關注的,而你滿意的反應是我最大的回報,我們承諾盡最大努力去令你滿意,所以如果你有任何意見請告訴我,溝通是最重要。
9. 設有每位客人最低消費$500。
10. 不接受現金,接受以下付款方式
- 信用卡
- payme
- 支付寶
- 轉數快
11. 明白這可能是你第一次賞試這種髮型而需要少許時間去適應,如你發現少許改動或修整會使你更開心,你可於3天內回來修補。但這少許改動必須能在1小時內完成及沒洗過的頭髮。如需要更多時間或3天後將會有額外收費。
12. 營業時間由12pm-8pm, 星期六10am-6pm(週二至三休息), 如你想預約其他時間,可直接以whatsapp 聯絡,並要收取$500/小時額外費用。
13. 不接受上門服務。
14. 髮型完成後客人會被拍照或影片作記錄,某些作品並會發放在HKB的社交平台,如你不希望你的樣子出現在社交平台煩請提前告知。
15. 請不要帶其他人上來, 包括家人及朋友。除小孩12歲以下可有一名成人陪同。
16. 預約完成會立刻收到確認電郵(預約5小時前會有短訊提醒),如你沒有收到確認電郵請盡快以Whatsapp 通知。如你沒有收到又沒有通知而發生誤會我們概不負責。我們也不負責任何客人造成的錯誤,如錯約日期,錯誤個人資料,如因客人的過失預約錯時間而客人沒能出席,按金不會退回。請檢查清楚所有資訊是否正確特別電郵地址。
17. 請預約足夠及正確的額外服務,如有任何特別要求請於備註清楚列明。請不要在⼃乛⼀⼀乛時臨時提出加減。
18. 預約成功代表你已明白及同意以上所有條款。
聯絡查詢:
Tel/ Whatsapp : +852 55711339