Cancellations & Refunds:
Group Classes/Puppy Levels Program:
While we understand life and the unexpected happen, we have designed a program which allows for flexible attendance. Given you do have the flexibility within the levels program, we will only issue refunds on a case by case basis and deduct for services already rendered.
However, please be aware that if upon viewing these records we conclude your dog is not up-to-date, per their age, for their Distemper/Parvo combination and Bordetella vaccinations your dog will not be able to enter the classroom and we will need to reschedule our lesson.