7 hours
Aim: To provide the learner with the skills, knowledge and competence needed to work effectively in a front office department of any business. It is designed to increase the learners capacity to source and secure suitable employment/Further training/education and to manage themselves appropriately in a work/training environment.
Learning Outcomes
Understand the role of and duties required by front office personnel.
Understand and implement the procedures involved in the operation of an efficient front