• Please ensure that you read all the information on this page before making a booking. Ensure that you read the terms and conditions before confirming your booking. This is to ensure that you are sutiable for the treatment all retainers are NON REFUNDABLE.
• All payments after service is completed are non refundable. All payments made towards a future service are non refundable we will only issue a voucher if you decide not to go ahead. These can be redeemed against any service. We do not issue refunds.
• This is a semi permanent procedure we can’t always guarantee results, results may vary from person to person. If you select the wrong treatment or have previous work done elsewhere you will be charged accordingly on the day!
• If you have previous work please send us a picture before booking.

Covid 19

• Due to Covid 19 we have added some new restrictions to protect our staff and clients.
• Please ensure that you wear a mask if you are feeling unwell. No Mask No Entry if you do not have one on the day we have some avaliable to purchase for £3.
• Please no guests or children as they will be asked to wait outside. We cannot accommodate additional guests.
• If you feel unwell have a cough, or temperature please let us know and wait 14 days before your reschedule your appointment.
• If you arrive for your appointment and are showing any signs of illness your appointment will be cancelled your deposit will be lost.
• In the event that you have to cancel or reschedule your appointment as a result of contracting Covid 19 we will reschedule will not issue a refund.

What to expect!

• Please ensure that you attend with no make up on the brow and forehead area. For lashes if we need to clean the area we will charge an additional £5.
• Your appointment will take approximately 2 hours. On your arrival we will carry out a quick consultation, this will include shapes and colours. Once I have completed this process I will advise you on aftercare.
• Please bring a picture of what you would like to achieve this applies to Lash and Brow style you want
• Please ensure you put phones away during treatment

Cancellation

• If you need to cancel or change your booking please do so 5 days before for semi permanent make up. For Lashes 48hrs cancellation or change is required, your appointment date. If cancelled outside of this period you will be charged a £50 cancellation fee.
• If you are late by 20 mins your appointment will be cancelled. There is a cancellation Fee of £50 that will be applied to any bookings that are a no show changed, or cancelled outside the 5 day timescale. You will be notified if a fee has been applied. The fee reflects the cost incurred by Lush Brow as the appointment could have been allocated to another client, you will be notified if a fee has been applied.
• Deposits are non refundable as stated in the terms and conditions. All Payments made are non-refundable all services performed are non-refundable. In the event that your appointment is cancelled as a result of Covid we will reschedule your appointment and will not issue a refund but will transfer your payment.

PLEASE NO CHILDREN FOR HEALTH AND SAFETY REASONS

Top Up

• Your Top Up is complimentary 8 weeks from the date of your first appointment. It will be booked after your first session it is advisable that you retain your appointment.
• Due to high demand there is a month wait for appointments. It is not guaranteed that you will get an appointment within the complementary time scale if you decide to reschedule please retain your original appointment.
• If in the unlikely event we have to cancel your appointment we will ensure to book you at the earliest possible date.

We only release appointments 2 months in advance if you would like a Saturday appointment please book early to avoid disappointment. Walk ins for lashes, brow lamination, lash lift, threading, waxing and tint. Available Tuesday to Friday 10 to 2pm.

If you would like Brow Lamination, Wax and Tint or Lashes. If you cannot find a slot please call we tend to have slots available on the day or earlier than shown. If you are booking training and can’t find a date please contact us.