Thank you for using the RSL LifeCare Online Visitor Booking system.

Please Note:

• Bookings can be made in 60 minute increments for up to three hours.
• Strict social distancing will be maintained by all visitors and residents.
• All visitors aged 12 years and over to aged care facilities in NSW must have received two doses of a COVID-19 vaccine at least 14 days before their visit unless they can provide a COVID-19 medical contraindication certificate, or the visit is for end of life.
  • • Visitors to aged care facilities in the ACT are no longer required to be double vaccinated, but it is strongly recommended.
• Children under the age of 12 are permitted to enter an aged care facility in the company of an adult
• All visitors and staff to RAC facilities must use the QR check-in before entering the facility
• All visitors must complete an RSL LifeCare Health Declaration Form prior to entry.
• The total number of visitors on site will be dependent on the facility size.
• Visitors must contact the facility and book in their visit prior to their arrival. Time slots will be strictly adhered to and access without a booking will not be allowed.
• Visitors must enter and leave the site through the main entrance.
• Hand sanitiser will be provided and is to be used before and after each visit.
• Visitors can only visit the resident they have booked to see and must not visit any other residents or family members
• Visiting times will be Monday to Friday 10am to 4pm and Saturday and Sunday 10am to 2pm. Visitors will not be able to enter outside the designated visiting hours.
• All staff and visitors must wear a surgical mask
• Visits should be in the resident's room
• Only two visitors aged over 12 should be allowed each day (these may be different visitors each day)