1) Our booking system reserves a generic time slot for checking in your equipment. Please have your items to us by 6pm on or before that day. You do not need to adhere to the exact time!
2) We work on items the day after we receive them and do our best to complete them that day and be ready for pickup the following morning. PLEASE NOTE: for certain issues (i.e. air loss) an extra day may be needed to ensure longevity of the repair.
3) IF SHIPPING: ensure your RA # is noted on the outside and inside of the box. Boxes received with no information on the box may be subject to additional lead time as we try to figure out who is who.
----Our Two Locations:
LONGMONT:DIRTLABS721 Main St.Longmont, CO 80501720-213-4742
Longmont Location hours are 10:00am-6:00PM Monday-Friday---DENVER: (Denver does not accept ship-in items)DIRTLABS2600 W 2nd Ave Unit 8Denver, CO 80219720-213-6763Denver hours are 10:00am-6:00PM Tuesday-Friday. 11-3 Saturday (pickup and drop off only, no suspension professional on site these days)
Note: Dirtlabs services often include a red sag ring, which reflects our brand. If you do not want a red sag ring please request that in advance.
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